Data We Hold and Why We Hold It
When you open an account, we collect the information needed to run it — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or request a withdrawal, transaction records are
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created and stored against your account. We also gather device and session data — browser type, IP address, and pages visited — to keep your account secure and to improve how the platform works on your end. We do not collect more than we need. Payment
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details tied to bKash, Nagad, and Rocket are used only to process transactions and verify your identity where required. We do not store full wallet PINs or card numbers in plain text. Data is retained for as long as your account is active and for the
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period required to meet any regulatory or legal obligation that applies in your eligible region. Once that period ends, we remove or anonymise records that are no longer required. If you close your account, we will confirm what data is kept, why, and for how long.
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All of this is subject to the laws applicable to your jurisdiction — use of this platform is only permitted where local law allows.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.